We send most of your claims (Medicare, Welfare, Major Commercial, etc.) electronically through clearing houses for faster submission and payments to you. Claims to insurance carriers which do not accept electronic claims, are sent on paper.
Each month your A/R representitive(s) prints reports to keep your A/R up to date. They will follow up with each insurance company to make sure all denials are worked and to check the status of pending items.
Yes, using a cloud based practice management software your data will be accessible 24 hours a day 7 days a week. All data is securely stored on the cloud with a two step username and password process for enhanced security. Most importantly all your data is HIPAA compliant.
No, your billing can be completely done at our offices. We recommend that you have at least one computer in your office for you to do patient scheduling and looking at the live billing data and reports.
Yes, normally, patient billing is triggered automatically when the EOB is received from the insurance company, assuming there is a balance due. If the claim is subject to contractual limits, Medsys will credit the patient's account accordingly and bill for the balance. If a co-payment is made at the time of service, MEDSYS will need to be notified in order to credit the account properly. Medsys then follows up on outstanding patient accounts at 30, 60, and 90 days in accordance with standard practice. The process includes sending three patient statements with progressively stronger wording and one FINAL NOTICE. If a patient makes no attempt to pay after these billings, they will be sent back to your office for your decision to send them to collection.
Medsys will immediately set up an appointment to meet with you and your staff to outline procedures and exchange necessary information. We will supply you with a contract and have you sign the provider application for our clearinghouse to send your claims electronically to govermental and commercial payers.
Your office will receive payments directly from the insurance companies. Medsys does not handle checks directly. Most carriers deposit directly to your bank accounts. In order to apply proper credit and adjustments, Medsys requires a copy of the EOB. If there is a secondary coverage, Medsys bills upon the receipt of the EOB from the provider's office. When private payments and co-pays are made to the physician, Medsys requires a copy of the receipt and/or checks in order to credit the patient's account.
Medsys offer through its software partners, cloud based database that backs up all client data with offsite storage for backups and redundancy. Rest assured that patient information is handled with the utmost care and confidentiality.